Ian Plenderleith looks at Football Fans Census, a site that attempts to regularly examine the attitudes of supporters to a range of issues and to thereby influence the game’s authorities to take concerns seriously

The advent of the internet has done wonders for fan democracy. It takes very little effort to fire off an angry email to your club com­plaining that the ageing defence, the fumbling goalie, the clueless coach and the thick, sweet tobacco from the pipe of the old boy sitting in front of you all combined to increase your blood pressure to dangerous levels the previous Saturday and you’d like a refund NOW.

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Footballers’ autographs are big business these days. Al Needham went to an exhibition at the NEC to snub Jimmy Greaves and see what an old Tony Woodcock would be worth

The first autograph I ever got was a signed photo of Tony Woodcock kneeling behind the League Cup, in exchange for my Dad moving house for him. I would dig it out now, but I chucked it away when he was transferred to Cologne. I filled up assorted notebooks with autographs purloined at the Nottingham Forest training ground and outside dressing rooms after matches. Brian Clough always wrote “Be good” after his name, Martin O’Neill always had a face like a smacked arse when he did his and John Robertson always said: “Jesus, not you again.”

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Latvia may be the least expected qualifiers for any major tournament, but Daunis Auers believes they travel with a realistic aim: to overcome indifference to football at home

In November, Latvia, a tiny nation of 2.4 million wedged at the northern end of the Baltic, trampled all over World Cup semi-finalists Turkey, home and away, to win a lucrative place (worth eight mil­lion Swiss francs, apparently, £3.6m or 3.4m Latvian lati) at Euro 2004. This is all too much for the small band of long-suffering Latvian football fans, accustomed to years of tediously predictable underachievement. Success has usually been measured by the odd victory over neighbours Estonia. Just a few years ago there were a half-dozen Latvians plying their trade on the substitute benches and reserve teams of English professional football. Now only Marians Pahars (in the cosy South­ampton treatment room) and Andrejs Stolcers (Ful­ham reserves) remain. Yet Latvia have suddenly started playing well, winning and attracting sell-out crowds.

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Wales’s journey from outsiders to group favourites to narrow play-off failures leaves Paul Ashley-Jones unsure whether to despair at another defeat or celebrate progress

It’s the Euro 2004 draw and, despite my shutting myself in the other room, my wife insists on shouting out who’s in which group. I’ve not quite reached the fingers-in-ears stage but it’s getting pretty close.

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Archie MacGregor believes Berti Vogts’ forward thinking is the one thing going for the German, but Scotland’s topsy-turvy play-off defeat to Holland was a dismal throwback

Ah, the roller-coaster ride that is the lot of the Scot­land supporter. From exultant, wide-eyed op­tim­ism to the pits of despair in four days. Wasn’t this sort of thing supposed to have been banished once and for all after Argentina 78?

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