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Face the future

Gary Andrews delves into this year’s FA Cup, which kicked off with a pioneering move that offered free football streamed online (for adults only)

When Ascot United were drawn at home in the FA Cup’s extra preliminary qualifying round to Wembley FC, their board may have reasonably expected a gate of around 100. That would have been a wild underestimate. After 88 fans watched their midweek Hellenic League draw against Ardley United, a record crowd of 1,149 made their way to the Racecourse Ground.

Those punters weren’t the only ones watching the tie. On Facebook 27,000 tuned in to a live stream of Wembley’s eventual 2-1 victory, all of whom chose to stay in on a Friday and watch two teams playing five steps below the Football League. That’s more than the average attendances of eight Premier League teams. The reason can be summed up in one word: Budweiser. The all-American beer hardly seemed the most natural fit for the FA Cup when the sponsorship was announced in June. Since then, however, the brewer appears to have demonstrated a better understanding of the competition than previous sponsors.

At the ground, fans were offered cheap beer and free burgers, while corporate razzmatazz was kept to a minimum. Online, users had to become a fan of the beer’s UK Facebook page (providing they were over 18) then click on a bespoke widget on the page to view the match.

Instead of the usual jerky, slow video, the quality of the stream was high, and commentators Dan Roebuck and Stewart Robson had done plenty of research. There were no patronising asides to second jobs as binmen that often characterise ESPN’s and ITV’s coverage, while occasional pitchside swearing and one fumbled handover seemed in keeping with the occasion.

But for Budweiser and the FA, Ascot v Wembley was about more than bringing attention to teams in a round of the Cup that would usually attract next to no sponsorship. Viewed as an experiment, the Facebook stream can be seen as a success and several parties will be analysing the data with interest. Facebook has over 700 million members, meaning there is a large captive audience, both in the UK and abroad. Having “Liked” the Budweiser page in order to watch the game, all users will see the company’s updates in their Facebook news feeds. The benefits to the brewer’s marketing arm are obvious.

Streaming games legally online is not new. All major broadcasters offer online streaming of their live games, while sites like bet365.com have an array of rights to foreign leagues. ITV.com even streamed Wantage Town v Brading Town at the extra preliminary qualifying stage of the competition in 2008. Although ITV did an impressive job, viewing figures were low and costs high, and the extensive coverage was quietly dropped the following season.

With cricket’s Indian Premier League signing a deal with YouTube and organisations as diverse as Major League Baseball and film studio Miramax experimenting with Facebook broadcasting, it was only a matter of time before football decided it wanted a piece of the action. The FA and Budweiser have now shown the appetite is there – the viewing figures for Ascot were certainly more than some broadcasters’ Europa League streams and, you would suspect, Premier Sport’s Conference coverage (although Premier doesn’t release any viewing figures).

With ongoing uncertainty over TV rights, not least due to Portsmouth publican Karen Murphy’s case against the Premier League, leagues and clubs are already having to plan for the possibility of a different media world. Facebook itself has ambitions to grow into a major broadcasting player. Although the cost may be prohibitive for individual clubs below the Championship to produce their own broadcasts (at least of the same quality as Budweiser’s), it wouldn’t be unexpected if the Conference, or sponsors Blue Square Bet, offer live streaming via Facebook when their current deal with Premier expires, if the sums add up.

However, unless Budweiser does further matches, it’s difficult to tell if the figures were down to a one-off novelty factor or a wider desire to watch grassroots football. But a large portion of younger fans were unable to access the beer’s Facebook page due to the age restrictions, meaning the numbers could be even higher if the brewer can find a way around this.

In the short term, it’s hard to criticise Budweiser and the FA too much, as they pitched their initial stream perfectly. In the longer term, it remains to be seen if Facebook viewing can be sustained and, if it can, exactly what kind of broadcasting monster it may spawn.

From WSC 296 October 2011

Economies of truth

When reporting scandal and gossip the newspapers need to be careful about preaching fron the moral high ground, writes Nick Miller

Journalists often see themselves as fearless crusaders for the truth, holding those in power to account. So they have a sense of entitlement when it comes to access and information from football clubs. Managers and players are expected to reveal all, and if they show any reticence or attempt to keep any information to themselves, it is implied that they have something to hide. To pick a rather tame example, if a manager chooses not to answer a question about a rumoured transfer, he will be reported as being “coy” or “refusing to rule out a move for…”.

Arsène Wenger made a significant comment at a spicy press conference just after Cesc Fàbregas was sold. Asked whether he would sign Juan Mata as a replacement, Wenger said: “We will not do [a deal for] Mata. I don’t have to give a reason.” In the febrile atmosphere of the transfer window, most people concentrated on the first bit and ignored the second, but it raised an interesting point – why should he have to justify his decisions to journalists?

Of course, the standard line that journalists use in this instance is that “the fans” want to know, as if the only purpose of the press is to altruistically keep everyone informed – rather than to shift more papers/get more hits. But it can be argued that the fourth estate does not in fact deserve the access they desire.

On the first day of the Football League season, many reporters were locked out of grounds because of a dispute over how games were covered online. Clubs objected to the use of photographs and, of all things, Twitter, which was ludicrous, largely because their primary concern seemed to be protection of their own coverage through subscription websites. However, while media complaints were sometimes sensible and eloquently explained, it would be much easier to sympathise with the press if they didn’t routinely abuse the access they’re given.

Open up your morning newspaper and you’ll probably find half a dozen instances of the words of managers/players being misrepresented, taken out of context, sensationalised or just plain made-up. Being surprised that those in football don’t always welcome reporters with open arms is a bit like going to someone’s house, treading dirt into the carpets, throwing red wine up the wall and then expecting to be invited back.

A classic case recently was the Carlos Tévez transfer saga. Earlier in the summer Tévez told an Argentinean chat show that he would never return to Manchester after the end of his contract. Of course, most of the media then casually forgot the last six words of that statement, giving the impression that Tévez was on strike and expressing faux shock when he did show up at City. But the player had already said he wanted to leave, so there was no reason to mislead when there was already a perfectly good “line” to run with.

The round of injunctions taken out earlier this year by footballers to “gag” papers from reporting on their private lives inspired hand-wringing columns about the freedom of the press, but this seemed to miss the point. If the press waste their freedom on trying to tell us who Ryan Giggs is spending his leisure time with, they really don’t deserve it. It might not be ideal, but it’s perfectly understandable that football clubs don’t want co-operate with a group of people who are often so duplicitous. It would be unfair to assume that all journalists are like this, but they cannot be overly surprised when they are not welcomed in.

Of course, problems arise when access is denied on a whim (Alex Ferguson and Ken Bates being the obvious culprits). There is an obvious danger that clubs, or football’s governing bodies, could abuse the power they have and block access when there is serious wrong-doing afoot, such as vote-rigging or bribery. However, this is rarely the case.

The central problem is that we take football far too seriously. For 95 per cent of the time football journalists are not pursuing the public interest trying to uncover corruption and genuinely important social issues – they’re trying to find out who Manchester City are buying next. And, as a society, we can probably get by without knowing that.

From WSC 296 October 2011

Gift of the gab

Adam Bate believes getting the press onside is an important skill for any football figure, but they don’t all seem to realise this

“I wasn’t a great communicator. Things are different now because I’m trying to get into media work, but I didn’t speak to the press then and that maybe didn’t help my cause. The thing is that at Blackburn and West Ham, my performances were OK and spoke for themselves, but that wasn’t the case here [at Fulham].” Ian Pearce, 2011.

Pearce’s attitude is indicative of many professional footballers. They take the view that there is no advantage to be gained from speaking to the ladies and gentlemen of the press. The media are simply out to get them and the safest course of action is to steer well clear. But, as Pearce suggests, this belief can actually damage a footballer’s career.

Of course, in a very different way, Joey Barton’s recent outpourings on Twitter have challenged the relationship between footballers and the media further. In embracing social media with alarming honesty, Barton has not only served to highlight the anodyne contributions of his peers but also left journalists reporting information that many of the public have already accessed directly.

Lawrie Madden is a footballer-turned-journalist who now gives media training courses for the League Managers Association (LMA). At a Lilleshall seminar in July 2011, he said: “I still don’t think football clubs, players and agents fully understand the role of the media and what it’s there for. A lot of players want to deal with the media when it suits them, or when they’ve got a book to promote, but most of the time they don’t want to know. If you want to build a career in the media it’s a lot easier if you worked on that relationship when you were playing. It’s not rocket science but sometimes you’d think it is.”

It’s not just players that need to work on their relationship with the press. As Madden knows from his role with the LMA, managers could also do themselves a few more favours. He added: “Sir Alex Ferguson bans people from press conferences just to teach them a lesson. At any one point there might be three Premier League managers refusing to talk to Sky. Some of them are missing a trick because the media can provide a career beyond football – as long as a player or manager conducts themselves correctly.”

Perhaps it’s not so crucial for a man such as Ferguson – he celebrates his 70th birthday on New Year’s Eve and septuagenarians with knighthoods aren’t known for clogging up the dole queue. But while Fergie is working from a position of strength, others can be significantly helped or hindered by the press coverage they receive when the going gets tough.

Gordon Strachan is a manager who became infamous for his surly attitude towards the press. Richard Rae, writing in the Independent last year, acknowledged: “Plenty of journalists have been the subject of an acerbic put-down, which [Strachan] accepts probably doesn’t help when his managerial record is being analysed.”

In stark contrast, Harry Redknapp remains notorious for his tendency to court sections of the media. Birmingham Mail reporter Chris Lepkowski recently revealed on Twitter that when Redknapp’s Portsmouth defeated West Bromwich Albion in an FA Cup semi-final in 2008, one of the wags in the press room was heard to say: “Thank God the quotable manager won.” Of course, maybe he’s just that kind of guy. But it provided food for thought when Tottenham struggled their way through a difficult three-month period in the spring that brought just one solitary win in 13 games. While many Spurs fans were dismayed, the usually over-reacting tabloid press remained firmly in support of Redknapp.

Neil Ashton, formerly of the News of the World, demanded fans get off Redknapp’s back. Charlie Wyett of the Sun – a paper for which Redknapp has written a regular column – was particularly incredulous and appeared to be seeking vengeance. Wyett went so far as to suggest that the Spurs fans who had criticised the manager deserved for the club to be relegated the following season.

Contrast this with the treatment of Fabio Capello. The Italian endured an undoubtedly disappointing 2010 World Cup as England manager. However, when the Sun is producing back-page headlines labelling Capello a Weirdo and a Jackass, it is legitimate to consider the possibility that there are other elements at work. His refusal to interact with the media as freely as some of his contemporaries is a factor that perhaps should not be overlooked.

Don’t expect Capello to be tweeting the reasons for his team selections any time soon. But you can certainly expect the relationship, or lack of it, between players, managers and the media to continue to shape public perceptions for some time to come.

From WSC 296 October 2011

Tweet nothings

Not everyone is convinced by the crocodile tears and PR onslaught of a controversial midfielder’s transfer saga, Mark Brophy among them.

Joey Barton’s departure from Newcastle United a few days before the end of August was the end to a long, tortuous tale. The club claim he drew away from negotiations on a new contract shortly after the sale of Andy Carroll without replacement in January, followed by the withdrawal of their contract offer, and ever since it has seemed likely that Barton would leave. Despite other influential players also leaving in that period, Barton’s public pronouncements through the summer have guided the story rather than the series of transfers.

In terms of events the narrative is a straightforward one. A player concerned about the direction their club is taking, and seeking a new and improved contract with a year to go on the old one, doesn’t receive an offer meeting his expectations. As the summer draws on the player engineers a bust-up with club staff and is informed he can leave immediately on a free. Just before the end of the transfer window another club makes an offer which he accepts.

What is different here from, say, Samir Nasri’s move from Arsenal to Manchester City is Barton’s use of social media to communicate directly with fans. Whereas Nasri criticised Arsenal supporters both before and after his move was complete, Barton tweeted his version of events always in a way guaranteed to appeal to Newcastle fans. The bust-up itself partially took place on Twitter, Barton repeatedly criticising the way the club was run, though he was careful to restrict his criticism to the club hierarchy.

He claimed he would only leave for football reasons to a Champions League club, his frustration at the club’s transfer dealings being a factor. He then claimed he wanted to stay but was continuing to wait for a contract offer from the club. Even at the 11th hour, having spoken to QPR, his eventual destination, he communicated his need for time and space to think, the inference being that he was torn by the possibility of leaving a club for which he felt a genuine affinity.

The saga as viewed through the Barton prism fed into widespread supporter disquiet at the running of the club. He portrayed himself as a victim, being forced out by a club wishing to rid itself of a high-earning player who no longer fitted their preferred profile. There’s a certain amount of truth to this in the sense that if the club felt he was worth it they would have offered him more. A display of reluctance to leave even when offered more money again played to the wish of the fans to believe that the player feels the same as they do.

Many fans took his tweets at face value, which gained him considerable support in the stand-off. That might not have been true had he attempted to put his case via more traditional media, being filtered by the view of the reporter in question. If Barton’s primary purpose was to highlight the club selling last season’s best performers without adequate replacement, then it is ironic that his actions had the opposite effect, in diverting focus from worries about the club overall onto endless discussion of himself.

The Twitter rant that provoked his transfer listing did not precipitate a change in modus operandi at the club but instead created an opportunity to gain a lucrative transfer for himself. The Champions League suitors happily confirmed initially by his agent failed to materialise. He leaves to a club with a no more impressive list of summer transfers than Newcastle, though with better communication of their ambitious vision for the future following a very recent takeover.

With a year left on his contract he had no need to go anywhere immediately and, whatever reluctance to leave he may have felt, leave he eventually did. So this cannot in truth be portrayed as a move for footballing betterment, with neither club likely to trouble trophy engravers any time soon. If leaving by choice, as seems to be the case, the improved contract must have helped concentrate Barton’s mind. Now the transfer has gone through, it is his protestations of loyalty which most jar, a 21st century equivalent of badge-kissing.

Why then did Barton bother with a PR exercise in self-justification aimed at fans of a club he was agitating to leave, if that is what he was doing? Cod psychology might suggest Barton’s overriding need to be loved, but he could more reasonably have been driven by a wish to maintain the possibility that the interest of other clubs would persuade Newcastle to offer the contract he desired. If Barton’s time at Newcastle is to have a legacy, it may be that players become aware of an easy method of hedging their bets publicly while pushing for a lucrative move behind the scenes. 

From WSC 296 October 2011

Thinking aloud

The football world had a lot to say on the London riots. Paul Campbell believes not all of it was sensible

When the violence on the streets of north London began to spread across the country, it was inevitable that football would play a part in the discussion. Like most people, the football writer Ian Ridley watched the news and felt helpless. Unlike most people, however, Ridley thought that the game could somehow save the supposedly broken Britain.

“At times like these, you can feel helpless and peripheral in the sports pages, which always used to be known in newspapers as the toy department,” said a mournful Ridley in his Express column. “Maybe football can play its part in repair and healing, however. The thugs have won a battle. Let us hope they don’t, metaphorically, win the war… As the opium of the masses, it is far healthier than any liquid or substance. Or internet obsession.”

While Ridley bastardised the writings of Karl Marx, Henry Winter drew attention to the teachings of that other political heavyweight, Rio Ferdinand. Without sounding at all worried about the implications of his statement, Winter claimed that Ferdinand’s “voice certainly carries more resonance on inner-city streets than any politician’s”.

Perhaps it shouldn’t be surprising that those working in the football industry afford the game such importance. But it is a little concerning. Men who know a lot about kicking balls aren’t necessarily going to be great at constructing government policy, as Ian Holloway proved in the Independent. The Blackpool manager used his media platform to call for the rioters to stop smashing up shops and be more like Paul Scholes, “who went through his whole career without even a whiff of an off-the-field issue”. Holloway also pinned some blame on the media, arguing that “if the TV cameras weren’t there and we didn’t know about it I don’t think the rioting would have sparked up anywhere else”.

Holloway wasn’t the only football manager with an opinion. The Sun carried a double-page interview with a “sad, sickened and angry” Harry Redknapp, who blamed the riots on a breakdown in family values. “When I was 12 or 13, boys would meet their football manager dressed in a blazer or at least a pair of trousers. Now some of them turn up to see me wearing a pair of jeans with their arse hanging out. They just don’t care.” Stan Collymore called for help: “I want to know where the musicians, actors and rappers are at a time like this?”

With the great and the good of the football universe calling for action, it was left to a man still playing the game to offer some sense. David James, writing in the Observer, wondered how young people could relate to footballers at all: “While it is true that most of us have had a council estate upbringing, most now live away from those communities, enjoying a lifestyle that is light years from the kids we are talking about… Are people really going to listen to a millionaire footballer living in a plush mansion telling people who are struggling to make ends meet on a council estate to calm down?”

James went on to suggest that long-term engagement with a community would make more sense than taking a few seconds to type “Stop the violence” into a mobile phone. With this thought in mind it was heartening to see Peter Crouch and Benoît Assou-Ekotto involve themselves in the clean-up along Tottenham High Road. Football isn’t the opium of the masses and an involvement in the game doesn’t bring with it statesmanlike authority. But footballers, like everyone else, can help their communities most when they’re a part of them.

From WSC 296 October 2011

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