Obviously this is excellent news, but the most iniquitous aspect of current benefits policy remains - the sanctions regime. For those who don't know, Work Programme providers have the power to refer claimants they deem to be uncooperative to the DWP for sanction; the DWP can also issue sanctions off their own bat. Being sanctioned involves losing benefits for a period of time. You can appeal, but here's the kicker - your benefits will remain suspended pending the outcome of the appeal.
This can leave one a hostage to fortune; I didn't receive the letter informing me of my last Work Programme appointment, and only found out the night before because they text you as well. If I'd missed the text and the appointment I could have had JSA withdrawn.
It is also potentially open to abuse. A malicious or mistaken referral for 'uncooperative behaviour' could have draconian consequences. I'm lucky in that I'm a person who knows my way around the system; I also have a ready smile and calm disposition. These are advantages I'm thankful for. As with all such regimes, the victims are likely to be the uninformed, the stressed and those without the education, resources or wit to navigate them. Most people on benefits surely live hand to mouth, so hunger, cold and homelessness are all realistic potential outcomes from benefit sanctions.
I'd just add that my experience of Work Programme (very sporadic and disorganised) suggests that my 'provider' at least is struggling to cope. I don't see why the other companies involved would not be in similar positions.